Privacy Policy

Last updated: January 2026

Webifyd Technologies ("we", "us", or "Company") operates Roya AI. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

We collect information you provide directly, such as account details, business information, and chatbot configurations. We also collect usage data, analytics, and technical information about how you interact with our service.

2. How We Use Your Information

We use your information to provide and improve Roya AI services, process transactions, send service communications, provide customer support, and analyze usage patterns to enhance our product.

3. Information Sharing

We do not sell your personal data. We may share information with service providers who help us operate our business, when required by law, or in connection with a business transfer. Third parties are bound by confidentiality obligations.

4. Data Storage and Security

Your data is stored securely in data centers located in the UAE region. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data at any time through your account settings. To exercise these rights, contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

8. Children's Privacy

Roya AI is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

9. International Transfers

Your data may be processed in countries other than the UAE. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the service. The updated policy will be effective upon posting.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact us at:

Webifyd Technologies

Email: hello@roya.ai

Address: Dubai, United Arab Emirates